At Two8AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or use the Two8AI website, platform, and services, and informs you about your privacy rights and how the law protects you.
Please read this Privacy Policy carefully before using our services.
1. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
1.1 Personal Information
Personal data that identifies you or can be used to identify you may include:
- Name
- Email address
- Phone number
- Postal address
- Company or organization information (if applicable)
- Account credentials and profile information
1.2 Technical and Usage Data
When you access or use our website or services, we may automatically collect:
- IP address
- Browser type and version
- Device information (device type, operating system)
- Time zone and approximate location
- Pages visited, features used, and interaction data
- Log files, analytics data, and performance metrics
- Information collected through cookies and similar technologies
2. How We Use Your Information
We use your personal data only where permitted by law and for legitimate business purposes, including the following:
2.1 To Provide and Manage Our Services
- To create, manage, and maintain your account
- To process service requests and deliver platform features
- To communicate with you regarding updates, security notices, or support inquiries
- To provide customer and technical support
2.2 For Communication and Marketing
- To send service-related notifications and updates
- To share product announcements, newsletters, or promotional content (only where you have opted in or where legally permitted)
- To analyze user behavior to improve engagement and relevance
2.3 For Business, Analytics, and Legal Purposes
- To improve and optimize our website, AI models, and services
- To monitor usage trends and platform performance
- To detect, prevent, and investigate fraud, misuse, or security incidents
- To comply with legal, regulatory, and contractual obligations
- To protect the rights, property, and safety of Two8AI and its users
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.
3.1 Security Measures
Our security practices include, but are not limited to:
- Encryption of sensitive data
- Secure servers and controlled data access
- Regular system monitoring and security reviews
- Access control, authentication, and authorization mechanisms
- Employee awareness and training on data protection
3.2 Data Breach Response
We maintain procedures to handle suspected or confirmed personal data breaches and will notify affected users and relevant authorities where required by applicable law.
4. Your Privacy Rights
Subject to applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access – Request access to the personal data we hold about you
- Right to Rectification – Request correction of inaccurate or incomplete data
- Right to Erasure – Request deletion of your personal data in certain circumstances
- Right to Restrict Processing – Request restriction of processing in certain situations
- Right to Data Portability – Request transfer of your data to you or a third party
- Right to Object – Object to certain types of data processing
To exercise any of these rights, please contact us using the details provided on the Two8AI website.
5. Cookies Policy
Two8AI uses cookies and similar technologies to enhance user experience, analyze usage, and improve platform functionality.
5.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide analytical insights.
5.2 Types of Cookies We Use
- Essential Cookies – Necessary for core website functionality
- Analytical Cookies – Help us understand how users interact with our services
- Functionality Cookies – Remember your preferences and settings
- Targeting Cookies – Track browsing activity to deliver relevant content or communications
5.3 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our services.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Two8AI through the official contact details provided on our website.